MPPC Online Giving FAQs

MPPC Online Giving FAQs

Q: Is my personal information safe?
A: Absolutely. As a church, we are committed to protecting your personal information. Any information you provide as it relates to financial transactions is maintained in a secure, protected environment and is available only to you and our accounting staff. 

Q: What payment options are available?
A: Major credit cards accepted are Visa, MasterCard, American Express, and Discover. Debit and bank cards are also accepted, as long as they have a Visa or MasterCard logo on them. If you’d like, you can use the eCheck option as well; it’s just like writing a check.

 

Q: I’ve never had an MPPC login ID before. What are the benefits?
A: Here are the key benefits of setting up an MPPC login ID:

  • You won’t be required to enter your personal information each time you make a contribution.
  • Your account information is available only to you and can be edited by you at any point.
  • You will also be able to view your complete contribution history (both online giving and contributions made during worship services).
  • You will be able to set up an automatic, recurring contribution schedule should you desire to do so.

Q: When is the automatic contribution charged to my account?
A: That’s up to you! You can select to have the automatic contribution be one-time, weekly, bi-weekly, monthly, quarterly or yearly. You can also set up as many contribution schedules as you’d like, so you may give more than one type of gift. Keep in mind that contributions scheduled on Friday through Sunday may not show up on your bank account or statement until early the following week.

Q: I'm not affiliated with MPPC directly but would like to make an online contribution. Do I still need to create a login?
A: First, thank you! Yes. All online contributions, even those from individuals who do not attend any MPPC events or activities, must proceed with the account creation process. Think of it this way: Creating an account will help us get your contribution statement to the right place at the end of the year.

Q: How do I get an ID and password to log in?
A: You can get a user ID and password by creating an account in just a few easy steps: 

  1. Click on the “Create Account” button found on the right side of the window.
  2. Fill out the form with your personal information. Date of birth is required by the system in order to verify unique identities (i.e., two people with the same name).
  3. When selecting a user ID, we highly recommend using your full email address. In other words, we recommend using “info@mppc.org” over “info."
  4. When finished, click on the “Create your account” button.
  5. On the next screen, you can proceed with your online contribution.
  6. Click on the “Schedule New Transaction” button to complete your contribution

Q: Who do I contact should I have additional questions about online giving?
A: Please call 650.323.8677 if you have any questions about the account creation process or online giving and 650.323.8631 if you have any specific questions about your contributions. We’re here to help!

Thank you! If you have any questions not addressed above, please contact us at info@mppc.org.

Online Giving